TRUST Dynamics and Equity in Public Health

This national mixed-methods study investigates the dynamics of public trust in health systems, government, and social organizations throughout the COVID-19 pandemic. Combining quantitative survey data with in-depth qualitative interviews, it examines demographic factors shaping trust levels and their association with vaccine-related behaviors.

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Study Overview

  • This study explores the dynamics of public trust in government, health institutions, and social organizations during the COVID-19 pandemic in Canada. Public trust is a crucial factor for successful healthcare access, crisis management, and combating misinformation.

  • Using a two-phase mixed-methods approach, the study first surveyed 5,607 Canadian adults to capture quantitative shifts in trust. The second phase includes qualitative methods to delve deeper into how people's experiences during the pandemic may have influenced their trust in institutions and authorities, revealing that transparency and effective communication are vital to fostering public confidence.

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Findings

Preliminary results reveal notable shifts in public trust toward federal and provincial governments, public health authorities and healthcare providers. The initial findings offer valuable insights for policymakers, underscoring the importance of refined crisis communication strategies, enhanced vaccine outreach and strengthened healthcare system resilience to address future public health challenges.

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