Study Overview
This study explores the dynamics of public trust in government, health institutions, and social organizations during the COVID-19 pandemic in Canada. Public trust is a crucial factor for successful healthcare access, crisis management, and combating misinformation.
Using a two-phase mixed-methods approach, the study first surveyed 5,607 Canadian adults to capture quantitative shifts in trust. The second phase includes qualitative methods to delve deeper into how people's experiences during the pandemic may have influenced their trust in institutions and authorities, revealing that transparency and effective communication are vital to fostering public confidence.


Findings
Preliminary results reveal notable shifts in public trust toward federal and provincial governments, public health authorities and healthcare providers. The initial findings offer valuable insights for policymakers, underscoring the importance of refined crisis communication strategies, enhanced vaccine outreach and strengthened healthcare system resilience to address future public health challenges.
View all findingsTrust in Government
The study's findings on government trust cover both federal and provincial levels, tracking changes from the pre-pandemic period through the pandemic.
Trust in Public Health
This study explores shifts in public trust within the health sector, focusing on changes from before to during the pandemic.
Trust in Health Science
Examining trust in health science, the study highlights perceptions of scientists and the importance of honesty, ethical practices and transparency in their work.
Trust in Medical Care Providers
The study assesses trust in medical care providers from the pre-pandemic period through the pandemic, particularly in terms of safe and effective healthcare.
Trust in Social and Community Networks
Trust in social and community networks is evaluated through various information sources. This includes traditional media, such as newspapers, radio and television, alongside digital sources like podcasts, social media platforms and influencers.
Interpersonal Trust
The study further investigates interpersonal trust by examining factors that influence individuals' views on the COVID-19 vaccine.


